The program
The card without the catch.
A pre-paid 25-hour block that behaves the way you would design it if you were the one flying. Every term is below — in full, before you have to ask for it.
The Velocity Jet Card is a 25-hour pre-paid block of flight time customized around how you fly. Your hours do not expire, your balance is always refundable, and there are no blackout dates, no overnight fees and no ground-hold or wait fees. You approve the aircraft type, and every aircraft is new-generation, flown by an operator holding the highest safety ratings in the industry. And a person who can actually arrange the trip answers the phone, at any hour.
What follows is the detail behind each of those claims, and the honest limits of them.
An illustration of the Velocity Jet Card: a deep navy card carrying the Velocity Jets mark, a member number and a member-since date. The details shown are illustrative.
Program terms
Everything, in one table.
Most card programs make you find these in an agreement after a deposit. Here they are before one.
| Term | Velocity | What it means |
|---|---|---|
| Aircraft and operators | The highest safety ratings in the industry | Every aircraft is new-generation and flown by an independently audited, FAA Part 135 certificated air carrier holding the top rating available. There is no house exception. The audit standards are named in full on The Velocity Standard. |
| Refundability | Always refundable | Unflown hours are returned whenever you ask. Not a credit, not a rollover with conditions, not forfeited at an anniversary — your money back. Most large card programs make unused funds non-refundable after a set window, or refundable only with a penalty. |
| Hour expiry | None | Your hourly rate holds and your hours do not expire. There is no anniversary at which unflown time quietly becomes worth less. Most programs expire unused hours, or re-rate them, 12 to 24 months after purchase. |
| Blackout dates | None | There is no date on the calendar you are locked out of. Peak travel dates need fourteen days notice and are priced by the market rather than by us — see the nine questions for the full version. |
| Overnight fees | None | The aircraft staying with you overnight costs nothing extra. |
| Ground hold and wait fees | None | Your meeting runs two hours long. That is what a private aircraft is for, and it does not generate an invoice. |
| Departure time | When you ask for it | You name the departure. We do not hand you a two-hour window and call it a departure time. |
| Aircraft | Your preferred aircraft only | You approve the aircraft type. You are not put on whatever is closest to fill an empty repositioning leg. Programs that own or manage fleets have a structural incentive to fill their own aircraft. We own none. |
| Super-mid option | Available on the card | Coast-to-coast nonstop with a full cabin, inside the same program. |
| Response time | 24/7, answered right away | Any hour, any day. A person who can decide, not a ticket number. |
| Who answers | One number, 24/7 | You get a mobile number that reaches an owner of the business. There is no account team, no call center, no rotation. |
| Callout notice | 24 hours | Twenty-four hours guarantees your rate and an aircraft. Shorter than that is routine rather than exceptional — ad hoc requests are regularly filled inside two hours, subject to what the market has available that day. |
| Peak travel dates | 14 days notice | Every holiday plus the two days either side of it, the Super Bowl, the Kentucky Derby and Davos. On those dates fourteen days notice is what secures an aircraft — the constraint is supply, not our policy. |
| Membership term | Confirmed at membership | Card terms are written around your flying, not a template. |
Terms shown are the program as offered. Your specific card — notice period, term length and the aircraft categories included — is written around how you actually fly and confirmed in your agreement before any payment.
How it works
Four steps, and two of them are ours.
- 1
A conversation, not a form
Twenty minutes about how you actually travel — the routes you repeat, party size, how much notice you typically have, what has annoyed you about flying privately before. That last one shapes the program more than anything else.
- 2
Your card, written around that
You get the agreement and the pricing to read, in full, before any money moves. Take it to your counsel. Ask about anything in it. The terms above are what will be in it.
- 3
You call, we answer
One number, any hour. We source the aircraft from the whole market for that specific trip, confirms the operator’s current certification and rating for that trip, and comes back with what is genuinely available.
- 4
You fly, and the hours draw down
Itemized, at cost, with nothing buried. And whatever you have not flown when you decide you are done is returned.
Access
What the card gets you across.
Turboprops
6–8 passengers
The right answer under an hour.
AircraftLight Jets
4–7 passengers
The efficient two-to-three hour aircraft.
AircraftMid-Size Jets
7–8 passengers
Stand-up cabin. Three and a half hours in comfort.
AircraftSuper-Mid Jets
8–9 passengers
Coast to coast, full cabin, no stop.
AircraftHeavy Jets
12–16 passengers
Intercontinental. Cabin crew. Sleeping berths.
AircraftA super-mid option is available on the card itself — which is what makes coast-to-coast nonstop with a full cabin a card conversation rather than a separate charter conversation.
See what your typical trip actually looks like
No pricing, no commitment, no email required to see the answer. Just the honest aircraft category and flight time for a route you fly.
The Jet Configurator
Which aircraft fits your usual trip?
Tell us where you are going and how many are traveling. You will get the right aircraft category, a realistic flight time, and the honest reasoning behind both — in about ten seconds, with nothing to sign.
Your trip
Have us price this trip
We will come back personally with real availability and a real number — not an auto-generated quote. Every inquiry is answered personally — 24/7, and we come back to you right away.
In fairness
Where a card is the wrong answer.
A jet card is not the right instrument for everyone, and a program that will not tell you when it is wrong for you is not being straight with you.
If you fly more than about 200 hours a year on very predictable routes, the economics start to favour fractional ownership or, past a point, whole ownership. We will say so, and we can point you at people who do that well.
If you fly twice a year, you probably do not need a card at all — on-demand charter with a broker you trust will cost you less and tie up none of your capital. We arrange charter too, and are happy to be that broker without you buying anything.
If the biggest fleet on earth is the deciding factor, the large programs genuinely have that and we do not. What we have is access to the whole market, no aircraft we need to fill, and a phone that gets answered by the owner.
The card suits people flying roughly 25 to 150 hours a year who want the certainty of a program without the terms most programs attach to it.
Compared
Against the alternatives.
The full comparison runs longer. This is the part that decides it for most people.
| Velocity | Large fleet card | Fractional | |
|---|---|---|---|
| Up-front commitment | A customized program, built around how you fly | A fixed tier you buy into, at a level the program sets | A capital purchase plus monthly management fees, typically on a five-year term |
| Unused funds | Always refundable | Commonly non-refundable, or refundable with a penalty after a window | Locked in the asset until the share is sold back, at a remarketing fee |
| Peak days | No Velocity surcharge, no blackouts | Typically 40–90 designated peak days with surcharges or blackouts | Peak-day restrictions and extended callout apply |
| Peak travel dates cost more wherever you book them — that is market demand, and it is not a Velocity fee. What Velocity does not add is a surcharge of its own, and there are no blackout dates. | |||
| Callout notice | 24 hours | Commonly 24–72 hours, longer on peak days | Commonly 24–72 hours, longer on peak days |
| Who answers the phone | One number, answered 24/7 | An account team or a service center | An owner services desk |
Questions
The ones people actually ask.
Are Velocity Jet Card hours refundable?
Yes — always refundable. If you stop flying, unflown hours are returned to you. Not converted to a credit, not rolled over subject to conditions, not forfeited at an anniversary date. This is the single largest financial difference between this card and most large programs, and it is the question we most encourage you to put to everyone you are considering.
How many hours is the card?
The Velocity Jet Card is a 25-hour pre-paid block of flight time. You draw down against it as you fly, and what you do not fly comes back to you.
Are there peak days or blackout dates?
No. There are no designated peak days, no peak-day surcharges and no blackout dates. Peak travel dates do need fourteen days notice and they cost more, because market demand prices them that way wherever you book.
What fees are not included in the hourly rate?
There is no peak-day surcharge, no overnight fee and no ground-hold or wait fee. Federal Excise Tax — 7.5% on domestic charter, a government levy rather than a program fee — and any genuine third-party costs are shown at cost and itemized. Nothing is buried in the rate.
Which aircraft can I fly on the card?
Light, mid-size, super-mid and heavy jets, including a super-mid option on the card itself for coast-to-coast flying with a full cabin. You approve the aircraft type: you are not assigned whatever is closest to fill an empty repositioning leg, because Velocity owns no aircraft that need filling.
How much notice do you need before a flight?
Standard notice for guaranteed availability is agreed with you when your card is written and sized to how you actually fly, rather than applied from a template. Short notice is routine — we answer personally, 24/7, and come back right away.
How much does the Velocity Jet Card cost?
The card is priced individually around your flying — your usual routes, typical party size, and the aircraft categories you want access to. We do not publish a figure because a published figure would be wrong for almost everyone reading it. Ask for the details and we will come back personally.
Request Jet Card info
There is no published price because a published price would be wrong for almost everyone. Tell us how you fly and we will build the program around it.
- Answered personally — never a call center
- 24/7, answered right away
- No list, no reseller, no follow-up you did not ask for
Still deciding? Ask the hard questions first.
We wrote the nine questions we think you should put to every provider you are considering, including us. Several of them are ones large programs would prefer you did not ask.
Every inquiry is answered personally — 24/7, and we come back to you right away.
- Newest aircraft
- Highest safety ratings
- FAA Part 135
- NBAA Member